Terms of Services
Terms and Conditions
The online shop www.finethee.com is operated by Adelier UP SRL, a company registered in Bucharest, Romania, with the Trade Registry number J40/5812/2016, VAT number RO35982641, and business headquarters at Str. Presei 1, Bl. 28, Sc. A, Ap. 16, Sector 1, Bucharest, Romania.
Contact: info@finethee.com
We respond to emails from Monday to Friday between 10:00 and 16:00 (EET), within a maximum of 48 hours.
By using this website, you agree to the terms and conditions outlined below. Please read them carefully. Adelier UP SRL reserves the right to update or modify these terms at any time without prior notice. The latest version is always available on this page.
About the Website
Accessing or browsing www.finethee.com implies your explicit agreement with the terms and conditions of use, and represents a binding contract between you and Adelier UP SRL.
This relationship is governed by the applicable Romanian and European consumer protection legislation, including but not limited to:
- Government Ordinance no. 21/1992 on Consumer Protection
- Government Emergency Ordinance no. 34/2014 on Consumer Rights in Contracts with Professionals
- Law no. 363/2007 on combating unfair commercial practices
- Law no. 365/2002 on Electronic Commerce
Adelier UP SRL grants users limited access to www.finethee.com for personal use only (such as placing orders or browsing information) and does not permit downloading, modifying, reproducing, or commercially exploiting the site in any form without prior written consent.
All content on this website — including images, text, graphics, logos, email formats, code, and design — is the property of Adelier UP SRL and protected by copyright (Law no. 8/1996) and intellectual property laws. Unauthorized use will be subject to legal consequences.
The domain finethee.com is owned by Adelier UP SRL. The use of the Fine Thee brand name, domain, trade name, logo, or design — whether directly or indirectly (e.g., meta-tags, indexing techniques) — without written permission is strictly prohibited.
Products
All products listed on finethee.com are designed and produced by Adelier UP SRL. Product prices may be updated at any time. Please double-check the final price before confirming your purchase.
While we strive to offer accurate product information and visuals, colors may appear differently depending on your screen settings. If you’re unsure, please contact us before placing your order.
Measurements are approximate and may vary slightly depending on the design (e.g., high-waisted vs. mid-waist pants). Please consult our Size Guide or email us for assistance.
All items are offered subject to availability. If the item you ordered is out of stock, we’ll contact you as soon as possible. Prices are subject to change without prior notice. There is no minimum order value. The final checkout amount includes the cost of the item(s) and any applicable shipping fees.
Please note:
Product prices listed on finethee.com include VAT for customers within the European Union. No additional customs duties will apply for EU orders.
For international orders, prices do not include any customs duties, import taxes, or brokerage fees that may be charged by your country’s customs authorities. These fees are the buyer’s responsibility.
For customers in the United States, orders up to $800 (approximately €750) are currently exempt from customs duties under U.S. import regulations. For orders above this value, customs charges may apply depending on U.S. border rules.
Orders
You can place your order in two ways:
- Directly on the website by selecting your preferred model, color, and size (or custom sizing), using our size guide.
- By email at info@finethee.com, including:
- Billing and shipping information: Full name, complete address (country, region, city, street, number, apartment/building details), and phone number.
- Product details: Product name, code (if available), fabric type and color, or product link.
- Measurements: Waist, hips, and preferred inseam if the item is customized.
Payment Options
We accept the following payment methods on finethee.com:
- Credit/debit card
- Bank transfer
If you prefer to pay via bank transfer, we’ll email you a proforma invoice. Production will begin only after the payment is confirmed.
For private customers, please include:
- Full name
- Shipping address
For business customers, please provide:
- Company name
- VAT ID (CUI RO)
- Trade Registry number
- Bank name and IBAN
- Full delivery address
Shipping, Returns, and Exchanges
Shipping
After your order is confirmed and payment is received, we need up to 7 business days to prepare your item. Most items are handmade or tailored to your size, and we always aim to finish them sooner, depending on workload.
If you need your order by a specific date, please contact us at info@finethee.com.
All orders are shipped via UPS (or local couriers for Romania) and typically arrive within 1–3 business days after dispatch.
Shipping is free in Romania. For international orders, shipping costs will be calculated at checkout. We are not responsible for courier delays or damages that may occur during shipping.
Returns
We accept returns for standard size items only. Custom-sized or length-adjusted garments are made-to-order and cannot be returned or exchanged.
To initiate a return:
- Email us at info@finethee.com within 14 days of receiving your order.
- Return shipping is at your own expense and must be made via tracked courier.
- Items must be returned in their original, unused condition with packaging intact.
Returns should be sent to:
Adelier UP SRL
+40 726 812 413
Casa Presei, Corp A3, Etaj 2
Piața Presei 1, Sector 1, Bucharest, Romania
If you paid by card, your refund will be issued to the same card within 14 days of return approval.
Exchanges
Exchanges are possible for standard size items only. Custom pieces cannot be exchanged due to their personalized nature. Exchanges follow the same process and conditions as returns.
To request an exchange, please email us with your order details (name and order date).
Order Cancellation
You may cancel an order within 2 business days of placing it by emailing info@finethee.com.
If you paid by card, the transaction will be canceled and your bank will release the blocked funds within 1 to 30 days, depending on their policy.
A Note on Sustainability
We aim to offer clear, detailed product descriptions so you can make an informed decision. Each garment is carefully designed with versatility and longevity in mind. We encourage you to order only when you’re sure you’ll wear the piece often and pair it easily with other items in your wardrobe — part of our effort to reduce waste.
If there’s anything you’d like to know about a product that’s not listed, don’t hesitate to reach out at info@finethee.com.